prd-software.com

Tasks

Make the site mobile device friendly.
Select one version of your site as main and make a redirect from other versions to that one.
Avoid using deprecated HTML tags.
Implement the viewport meta tag.
Try to make your site load faster.

SEO

URL

Domain : www.prd-software.com/

Character length : 21

Title

IT Helpdesk support ticketing and ITSM software. Australian Made

Description

PRD Software develop software and solutions for the ITSM, helpdesk and support industry.

Keywords (meta keywords)

helpdesk,service desk,software,HelpMaster, SLA, email response management, ITSM, ticketing, support, customer service, Australian made,ITIL,password reset,web self service

Error! Using “meta keywords” is meaningless in a while.

Open Graph Protocol

Error! The website does not use the OG (Open Graph) protocol.

Dublin Core

Dublin Core is not used

Underscores in the URLs

Good! No underscore (_) found in the URLs.

Search engine friendly URLs

Good! The website uses SEO friendly URLs.

Checking the robots.txt file

There is robots.txt file.
https://prd-software.com/robots.txt

User-agent	Disallowed for the search engines
*	/admin/ /App_Browsers/ /App_Code/ /App_Data/ /App_GlobalResources/ /bin/ /Components/ /Config/ /contest/ /controls/ /Documentation/ /HttpModules/ /images/ /Install/ /Providers/ /Resources/ContentRotator/ /Resources/ControlPanel/ /Resources/Dashboard/ /Resources/FeedBrowser/ /Resources/OpenForceAd/ /Resources/SkinWidgets/ /Resources/TabStrip/ /Resources/Widgets/ /Activity-Feed/userId/ /?returnurl= /activity-feed/ /postid
msnbot	/admin/ /App_Browsers/ /App_Code/ /App_Data/ /App_GlobalResources/ /bin/ /Components/ /Config/ /contest/ /controls/ /Documentation/ /HttpModules/ /images/ /Install/ /Providers/ /Resources/ContentRotator/ /Resources/ControlPanel/ /Resources/Dashboard/ /Resources/FeedBrowser/ /Resources/OpenForceAd/ /Resources/SkinWidgets/ /Resources/TabStrip/ /Resources/Widgets/ /Activity-Feed/userId/ /?returnurl= /activity-feed/ /postid
Slurp	//ctl/ /admin/ /App_Browsers/ /App_Code/ /App_Data/ /App_GlobalResources/ /bin/ /Components/ /Config/ /contest/ /controls/ /Documentation/ /HttpModules/ /images/ /Install/ /Providers/ /Resources/ContentRotator/ /Resources/ControlPanel/ /Resources/Dashboard/ /Resources/FeedBrowser/ /Resources/OpenForceAd/ /Resources/SkinWidgets/ /Resources/TabStrip/ /Resources/Widgets/ /Activity-Feed/userId/ /?returnurl= /activity-feed/ /*postid
Googlebot	//ctl/ /admin/ /App_Browsers/ /App_Code/ /App_Data/ /App_GlobalResources/ /bin/ /Components/ /Config/ /contest/ /controls/ /Documentation/ /HttpModules/ /images/ /Install/ /Providers/ /Resources/ContentRotator/ /Resources/ControlPanel/ /Resources/Dashboard/ /Resources/FeedBrowser/ /Resources/OpenForceAd/ /Resources/SkinWidgets/ /Resources/TabStrip/ /Resources/Widgets/ /Activity-Feed/userId/ /?returnurl= /activity-feed/ /*postid
Yahoo Pipes 1.0	/admin/ /App_Browsers/ /App_Code/ /App_Data/ /App_GlobalResources/ /bin/ /Components/ /Config/ /contest/ /controls/ /Documentation/ /HttpModules/ /images/ /Install/ /Providers/ /Resources/ContentRotator/ /Resources/ControlPanel/ /Resources/Dashboard/ /Resources/FeedBrowser/ /Resources/OpenForceAd/ /Resources/SkinWidgets/ /Resources/TabStrip/ /Resources/Widgets/ /Activity-Feed/userId/ /?returnurl= /activity-feed/ /postid
Owlin Bot v. 3.0	All subpages are denied to crawl
Owlin Bot	All subpages are denied to crawl
Owlin	All subpages are denied to crawl

Social

Social Engagement

No info found.

Content

Doctype

XHTML 1.0 Transitional

Encoding

Perfect! The character encoding is set: UTF-8.

Language

We have found the language localisation: ”en”.

Title

IT Helpdesk support ticketing and ITSM software. Australian Made

Character length : 65

Good! The title’s length is between 10 and 70 characters.

Text / HTML ratio

Ratio : 12%

Error! The text / HTML code ratio is under 15 percent on this website. This value shows that the website has relatively few text content.

Headings

H1	H2	H3	H4	H5	H6
1	2	0	0	0	0

Heading structure in the source code

<H1> Help desk and customer service software solutions
<H2> Helpdesk software application within business
<H2> Which industries can use help desk software?

Word cloud

software18
helpdesk11
helpmaster9
service8
business6
desk6
management5
customer5
prd4
support4
used3
information3
solutions3
companies3
services3
help3
manage2
all2
clients2
affordable2
facilities2
home2
powerful2
workflow2
businesses2
response2
email2
agencies2
company2
around2
world2

Keyword matrix

word	title	descriptions	heading
software
helpdesk
helpmaster
service
business
desk

Two Word cloud

helpdesk software4
prd software3
customer service2

404 Page

The website has a 404 error page.

Flash content

Good! The website does not have any flash contents.

Frame

Good! The website does not use iFrame solutions.

Images

We found 5 images on this web page.

Alternate attributes for the following 2 images are missing. Search engines use "alt" tags to understand image content efficiently. We strongly recommend fixing this issue.

Readability

Flesch–Kincaid Grade Level

7.80

Flesch Reading Ease

53.50

Coleman Liau Index

12.00

Automated Readability Index (ARI)

7.70

Dale–Chall Readability

7.40

SMOG Index

11.30

Spache Readibility

5.00

Number of letters

2120

Number of words

399

Number of sentences

Average words per sentences

Number of syllables

684

Syllables in words

706

Average syllables in words

1.71

Number of words in first three syllables

Percentage of word / syllables

24.06

Words not in Dale-Chall easy-word list

178

Words not in Spache easy-word list

122

Technologies

Mobile optimization

Error! This website is not optimized for mobile devices... It is optimized for devices which have at least 987px wide display!

Deprecated HTML elements

Good! No deprecated HTML tags are detected.

Redirection (www / not www)

Error! The web address is accessible with and without www!

Deprecated HTML elements

Good! No deprecated HTML tags are detected.

Printability

Suggestion! Unfortunately, no printer-friendly CSS found.

Meta Tag (viewport tag, mobile devices)

Error! The meta tag named viewport is missing.

Speed test

Server response time

The server response time is fast enough.

Loading time

5,160 ms

Table layout

Error! Avoid using nested tables!

Render blocking resources

Good! No render blocking elements found!

Speed test – Javascript

Javascript

Error! Too many javascript files found which slows down the page load on the website.

http://www.prd-software.com/Resources/libraries/jQuery/01_09_01/jquery.js
http://www.prd-software.com/WebResource.axd?d=oiBCFuIPlCRVCQhid9SUWMKNvNtt0qAhiv7q5WadiP1UhUk1_-shgjGYfiboNz8a7q2_NFnh1VK_gvqt0&t=636065545291802409
http://www.prd-software.com/Portals/_default/Skins/Elegance-Blue/js/styleswitcher.js
http://www.prd-software.com/WebResource.axd?d=kXLI-u4V4aHRKaSPR6Bq-Ozk2SgdLtIajO9npWOWhe-gGIFW3jqQt4EfJNqwQ4l-VYjjuQvghF_lNzHxgNzxE3J6Qd-SI3_w4gUep6YJcUzhtsHauzkP17vG3tU1&t=635104558764452282
http://www.prd-software.com/WebResource.axd?d=kqK2OaAILj0Cj2bv87d7w_WN-nBfhXRPG4kE_AVDp_RTKjR02dMit2ovs7kHv5GuriPjkBSeA9cyc4bTXQzkf9XwupS-QRMVNixRQ28NuQqLCJKX0&t=635104558764452282
http://www.prd-software.com/ScriptResource.axd?d=8T7eeeKchdZ2xV4OpbAN87VeBz1fIp6G9uxs26u_BTWhzwBapgzCobK2c9W7uzWSAEXqBt7oDZng0FR3ojWIxvWNwPd01vGGD977qzFYkVob5ZEiWgwMIL0FQdDuHjc1remnMPEVpHnt8tJ6FrVyajp6Cr41&t=4794f07b
http://www.prd-software.com/ScriptResource.axd?d=FNE0UDef4y8uHvDwy9HzxDKtL1lD8JMdqT0oGnbxO-0_GuE58Wiewal89BCrYduuwRXTr1JEr40Ye0FXdu-0Pq6whxlXaA8SavVY4c-cswDFN5VkxS3Cs8Y66mD1qHPHs0ds5zSU0sMs3kWOtt26hwqJtgIrxm0BxSqzXw2&t=4794f07b
http://www.prd-software.com/js/dnn.js?cdv=339
http://www.prd-software.com/js/dnn.modalpopup.js?cdv=339
http://www.prd-software.com/js/dnn.servicesframework.js?cdv=339
http://www.prd-software.com/js/dnncore.js?cdv=339
http://www.prd-software.com/Resources/Search/SearchSkinObjectPreview.js?cdv=339
http://www.prd-software.com/Resources/Shared/scripts/initWidgets.js

File size of all javascript files combined

0.00

Javascript minifying

Great! The Javascript files are minified.

Speed test – CSS

CSS

Error! Too many CSS files detected that slows down the page load.

http://www.prd-software.com/Portals/_default/default.css?cdv=339
http://www.prd-software.com/DesktopModules/HTML/module.css?cdv=339
http://www.prd-software.com/Resources/Search/SearchSkinObjectPreview.css?cdv=339
http://www.prd-software.com/Portals/_default/Skins/Elegance-Blue/skin.css?cdv=339
http://www.prd-software.com/Portals/_default/Skins/Elegance-Blue/index.css?cdv=339
http://www.prd-software.com/Portals/_default/Containers/Elegance-Ice/container01.css?cdv=339
http://www.prd-software.com/portals/prdsoftware/portal.css?cdv=339
http://www.prd-software.com/DesktopModules/Markit.XMenu/CSSHandler.ashx?file=/DesktopModules/Markit.XMenu/Styles/style1/horizontal.css&XMenuID=menu01&path=/DesktopModules/Markit.XMenu/Styles/style1&width=100%&PortalID=8

File size of all css files combined

0.00

CSS minifying

Great! The CSS elements are minified.

Speed test – Compression

Uncompressed size of the of the HTML

0.00

Gzip compression

Your site uses compression.

Speed test – Browser cache

Browser cache

The browser cache is set correctly for all elements.

Speed test – Images

File size of all images combined

0.00

Image optimisation

All images are optimized.

Traffic

Alexa

17629105

Links

We found a total of 38 different links.
Internal links: 12
External links: 26

External links:

Link text (anchor)	Link strength
helpdesk software
www.helpmasterpro.com
Helpdesk software
Contact Us
Telephone skills for the helpdesk
Download trial version
Email response management
International resellers
Discussion board
Staff to clients helpdesk ratio
Service packs
Workflow and SLA managemnt
Professional services
Twitter
Staffing a helpdesk
Testimonials
Web self-service
How to evaluate helpdesk software
Purchase information
Knowledge base
Why use helpdesk software?
Active Directory
Use Excel for helpdesk reporting
http://www.helpmasterpro.com/.. /Downloads-version-11.0.aspx
Watch video demonstrations of HelpMaster
http://www.helpmasterpro.com

Internal links:

Link text (anchor)	Link strength
http://www.prd-software.com
Login
Home
Software Development
Services
Helpdesk software
Blogs
About
Contact
Blog
Privacy Statement
Terms Of Use

Website security

199.241.152.14

External hidden links

Good! No hidden external links found

Looking for eval()

Good! No eval(bas64_decode()) scripts are found

Checking for XSS vulnerability

No XSS vulnerability found

Email encryption

Good! We have not found any unencrypted email addresses.

Sites on same ip

crownehomes.com.au

australianhelpdesksoftware.com

prd-software.com.au

australianhelpdesksoftware.com.au

Icons

Favicon

Good! The website uses favicon.

Order of Heading elements on mobile by position

H1 : Help desk and customer service software solutions, ( 546px from top )
H2 : Helpdesk software application within business, ( 1289px from top )

Typos

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SEO report of prd-software.com

IT Helpdesk support ticketing and ITSM software. Australian Made

Tasks

SEO

Social

Content

Readability

Technologies

Speed test

Speed test – Javascript

Speed test – CSS

Speed test – Compression

Speed test – Browser cache

Speed test – Images

Traffic

Links

External links:

Internal links:

Website security

Sites on same ip

prd-software.com

crownehomes.com.au

australianhelpdesksoftware.com

prd-software.com.au

australianhelpdesksoftware.com.au

Icons

Order of Heading elements on mobile by position

Typos

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